Engagement

Engagement in Kairos measures how actively members are participating in church life — not just whether they show up to services.

What counts as engagement

Kairos considers a member engaged if they are active across multiple dimensions:

Activity	Contribution
Service attendance	Present, Virtual, or Late in the last 30 days
Fellowship participation	Attended a fellowship meeting recently
Department activity	Active member of at least one department
Follow-up contact	Has been contacted by their leader within the window

A member who attends service but has no fellowship, no department, and no recent follow-up may still register as low engagement — they are connected to the church but not embedded in community.

Engagement score on the Dashboard

The Member Engagement card in Mission Control shows the current engagement level — High, Medium, or Low — for your branch.

Beneath the score label you'll see:

• Count of active members (engaged across dimensions)
• Count of inactive members (attended ≤ 38% of services or below threshold)

This is what the 62% active figure means in the dashboard — not just service attendance but overall member involvement.

Tracking individual engagement

Leaders and Pastors can see individual engagement signals through:

• My Attendance — per-member attendance rate and streak
• Follow-up notes — when each member was last contacted and the outcome
• Department roster — whether the member is active or stale in the department
• New Believers pipeline — whether a new believer is progressing or stalling

Improving engagement

Common actions that improve engagement scores:

• Log follow-up notes for members who haven't been contacted recently
• Assign stale souls to workers and log contact attempts
• Advance stalled New Believers enrolments
• Ensure fellowship attendance is recorded so participation is visible